workaround – VxBSAValidateFeatureId: Failed with error: Server Status: cannot connect on socket

Q: when I use veritas netbackup for Oracle database. I got error like this:
ORA-27028: skgfqcre: sbtbackup returned error
ORA-19511: Error received from media manager layer, error text:
   VxBSAValidateFeatureId: Failed with error:
   Server Status:  cannot connect on socket
A: It means Veritas Netbackup client/server communication error (obviously from that ‘socket’)
   one dirty workaround is to change backup server sequence which backup agent talk to .

Example
1) get to know current backup server in veritas backup
cat  /***/openv/netbackup/bp.conf
SERVER = backup-server-01
SERVER = backup-server-02
SERVER = backup-server-03
CLIENT_NAME = my-server-name
2) change sequence for your backup servers. Try again, it may works 🙂
cp  /***/openv/netbackup/bp.conf bp.conf.not_worked
vi /***/openv/netbackup/bp.conf

cat /***/openv/netbackup/bp.conf
SERVER = backup-server-03
SERVER = backup-server-02
SERVER = backup-server-01
CLIENT_NAME = my-server-name
3) in any case, contact your SA to investigate further.

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About Pang

Oracle DBA working in database, fusion middleware and identity management and cloud.
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